Harrod TrackBot

Hi welcome to Harrod’s Trackbot Please be mindful you can only view your tracking once Please note: 1. You can type: /start to initiate the tracking process 2. Please input your name and postcode exact as your did when placing your order 3. It does not recognise "Mr" as first name I.E: Name on order = "Mr Doe" First name on trackbot = "Doe" Also when name = "John.Doe" or "J.Doe" The bot does not recognise the "." as a separator therefore; First name = "John.Doe" or "J.Doe"